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February 04, 2006

Comments

aidee

Hi J&B, have you had a look at the Apple Support Discussion forums - for example:

http://discussions.apple.com/thread.jspa?messageID=886504󘛨

A solution may be this:

http://docs.info.apple.com/article.html?artnum=93651

or that:

http://docs.info.apple.com/article.html?artnum=61937

Matt

You might find this blog post of interest:
http://www.concurringopinions.com/archives/2006/02/the_ipod_busine.html

It discusses the claim that apple is building expensive junk they know will break down becuase they can get away with it due to their (undeserved, I think- "unknown type 2 error", anyone?) reputation for building quality stuff and a general bias for people to think shiney expensive things must be of high quality.

Doctor Memory

If it's only the one machine that it's failing to talk to, I'd suspect a problem with the usb or firewire interface on that Mac. Try a different cable for starters -- a cable that's borderline might do fine with a controller interface that's 100%, but freak the hell out with one that's not.

If that doesn't work... does Apple have a store in Singapore?

And I'm sorry, but the Hoffman post linked above is so much hand-waving speculation: a bunch of early ipod failures among him and his friends do not a statistically significant sample make, and certainly do not add up to a "a steep product failure curve at month 13." (Even dumber is inferring such a jump from the length of the warranty: that fails to pass even a giggle test.) Show your data or move on, please.

ash

Second Dr. Memory. A total-lock up like that means that either you have a bad/buggy driver, or there is something physically wrong with the machine.

If you're using firewire, switch to USB (different cable) and vice versa to test. If it works with no problems, it's the physical port.

ash
['Ja.']

jholbo

You're right. I should try some more systematic port switching/cable switching. I tried switching my firewire cables but they all look the same - I've got three of 'em with identical lengths - so maybe there's one bad, um, apple.

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